Terms & Conditions

Last Updated: May 18, 2026

Welcome to Ridhima Herbs. These Terms & Conditions govern your use of our website, products, services, and all related content. By accessing or using our website, you agree to comply with and be bound by the terms mentioned below.

Please read these Terms & Conditions carefully before using our website.


1. Acceptance of Terms

By accessing, browsing, or purchasing from the Ridhima Herbs website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

If you do not agree with any part of these terms, you should discontinue the use of our website immediately.


2. About Ridhima Herbs

Ridhima Herbs is an online herbal and wellness brand dedicated to providing premium-quality herbal, natural, and Ayurvedic products.

We aim to deliver authentic products and maintain transparency, customer satisfaction, and trust in every purchase.


3. Eligibility to Use

By using this website, you confirm that:

  • You are at least 18 years of age
  • You are legally capable of entering into binding agreements
  • The information provided by you is accurate and complete

Ridhima Herbs reserves the right to refuse service or cancel orders if any information provided is found to be false or misleading.


4. Product Information

We strive to provide accurate descriptions, product details, images, and pricing on our website.

However:

  • Product color or packaging may slightly vary due to photography or screen settings
  • Herbal products may show natural variations in texture, fragrance, or color
  • We do not guarantee that product descriptions or website content are completely error-free

Ridhima Herbs reserves the right to modify product information, pricing, or availability without prior notice.


5. Orders and Payments

A. Order Acceptance

Once you place an order, you will receive an order confirmation through email or mobile notification. This confirmation does not guarantee final acceptance of the order.

We reserve the right to:

  • Cancel suspicious or fraudulent orders
  • Refuse bulk or reseller orders
  • Limit product quantities
  • Cancel orders due to pricing or stock errors

B. Payment Terms

All payments must be completed through approved payment methods available on our website.

We use secure and trusted payment gateways to process transactions safely.

Ridhima Herbs is not responsible for payment failures caused by banking issues, technical errors, or third-party payment providers.


6. Shipping and Delivery

We aim to process and dispatch orders within the estimated timeframe mentioned on the website.

However, delivery times may vary due to:

  • Courier delays
  • Weather conditions
  • Remote delivery locations
  • Public holidays
  • Unforeseen operational issues

Ridhima Herbs is not liable for delays caused by third-party courier services.

Customers are responsible for providing accurate shipping details while placing orders.


7. Returns and Refunds

Customers may request a return within 2 days of product delivery.

Refunds will be initiated after the returned product is received and inspected by our team.

To qualify for a return:

  • The product must be unused and in original packaging
  • The product should not be damaged intentionally
  • Proof of purchase may be required

Ridhima Herbs reserves the right to reject return or refund requests that do not meet our return policy conditions.


8. Intellectual Property Rights

All content available on the Ridhima Herbs website, including:

  • Logos
  • Brand name
  • Product images
  • Website design
  • Graphics
  • Text content
  • Videos and marketing material

is the intellectual property of Ridhima Herbs and is protected under applicable copyright and trademark laws.

Unauthorized copying, reproduction, distribution, or misuse of any content is strictly prohibited.


9. User Conduct

By using our website, you agree not to:

  • Use the website for illegal activities
  • Upload harmful or malicious content
  • Attempt unauthorized access to website systems
  • Misuse website data or information
  • Interfere with website functionality or security

Violation of these conditions may result in legal action or permanent restriction from using our services.


10. Limitation of Liability

Ridhima Herbs shall not be held liable for:

  • Indirect or incidental damages
  • Loss of profits or business
  • Allergic reactions caused by individual sensitivities
  • Delays or interruptions beyond our control
  • Technical website errors or downtime

Customers are advised to read product ingredients carefully before use.

For medical concerns or allergies, please consult a qualified healthcare professional before using herbal products.


11. Disclaimer

The information provided on this website is for general informational and educational purposes only.

Our herbal and wellness products are not intended to diagnose, treat, cure, or prevent any disease unless specifically mentioned according to applicable regulations.

Individual results may vary depending on skin type, hair type, body condition, and usage.


12. Third-Party Services and Links

Our website may contain links to third-party websites, payment providers, or external services.

Ridhima Herbs is not responsible for:

  • Third-party content
  • Privacy practices
  • Service interruptions
  • External website policies

Users should review the policies of third-party websites independently.


13. Privacy Policy

Your use of the website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of information as described in our Privacy Policy.


14. Modification of Terms

Ridhima Herbs reserves the right to modify, update, or replace these Terms & Conditions at any time without prior notice.

Changes will become effective immediately after being posted on this page.

Continued use of the website after updates indicates your acceptance of the revised terms.


15. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the appropriate courts in India.


16. Contact Information

If you have any questions regarding these Terms & Conditions, you may contact us.

Ridhima Herbs

  • Email: ridhimaherbs@gmail.com
  • Website: www.ridhimaherbs.com
  • Customer Support: Available Through Website Contact Form

Customer Commitment

At Ridhima Herbs, we are committed to providing a secure, transparent, and trustworthy shopping experience while delivering premium herbal and wellness products to our customers.

Thank you for choosing Ridhima Herbs.